HVAC Workplace - Frequently Asked Questions
Find answers to the most common questions about our AC, plumbing, and electrical services.
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General FAQs
Yes, we cover all areas in Dubai, including residential, commercial, and industrial locations. These service areas include: Jumeirah, Downtown Dubai, Dubai Marina, Business Bay, JVC (Jumeirah Village Circle), JLT (Jumeirah Lake Towers), Damac Hills, Arabian Ranches, Al Barsha, Motor City, Al Quoz and Discovery Gardens.
Yes, we offer 24/7 emergency support for AC, electrical, plumbing, and maintenance needs.
You can book by calling us directly, WhatsApp, or using our online booking form.
Yes, initial site inspection is free for most services.
Absolutely, all our technicians are certified, trained, and experienced in their respective fields.
We accept cash, bank transfer, and online payments for convenience.
Yes, for most issues we provide same-day service within a few hours of booking.
Yes, we provide custom maintenance packages for AC, HVAC, and home services.
1. AC Services FAQs
Ideally, every 6 months. With Dubai’s hot climate and frequent AC use, regular servicing helps improve cooling efficiency and prevents sudden breakdowns.
Our AC service visit typically covers: filter check, coil cleaning, refrigerant level check and leak test, thermostat and controls check, electrical connections, lubrication of moving parts, and condensate drain inspection/clearing.
Make sure the thermostat has power/batteries, check the breaker, clear access to indoor/outdoor units, and have a fresh or clean filter in place if you have one.
• Maintenance = scheduled tune-ups and cleaning to prevent issues.
• Service = a maintenance visit or basic fixes during that visit.
• Repair = troubleshooting and fixing a specific fault (e.g., failed capacitor, refrigerant leak, blower issue).
Most single-system tune-ups are completed in one visit. Timing varies with unit condition and whether extra work (like deep coil or duct cleaning) is needed.
Yes—clean filters and coils help the system run more efficiently; even just replacing clogged filters can reduce energy use.
Ducts don’t need routine cleaning for most homes. It’s typically recommended only if there’s visible mold, vermin, or heavy dust blowing from registers.
Check monthly. During heavy use, expect to replace/clean every 1–2 months—sooner if you have pets or a dusty environment.
2. HVAC Services FAQs
HVAC stands for Heating, Ventilation, and Air Conditioning.
Yes, we provide full design, installation, and maintenance services.
At least twice a year to ensure efficiency and avoid costly repairs.
Yes , we handle offices, warehouses, and retail spaces.
Common signs: strange noises, uneven cooling, high energy bills, and weak airflow.
Yes, we offer system upgrades with modern, energy-saving units.
Yes, we specialize in ductwork installation, cleaning, and sealing.
Yes, we work with builders, contractors, and property owners for complete installations.
3. Electrical Services FAQs
Yes, available 24/7 for power outages, short circuits, and urgent repairs.
Yes, we handle new wiring, rewiring, and electrical upgrades.
Yes, including LED lights, chandeliers, and outdoor lighting.
Yes, all technicians are certified and trained for Dubai standards.
Yes, from power systems to wiring and maintenance contracts.
Yes, we inspect, repair, and replace faulty breakers.
Yes, including automation, sensors, and smart switches.
Yes, we ensure your home and office wiring is safe and compliant.
4. Plumbing Services FAQs
Yes, available 24/7 for leaks, clogs, and urgent repairs.
Yes, we repair and install water pumps, motors, and tanks.
Yes, including sink, faucet, shower, and toilet repairs.
Yes, we work with all types of heaters.
Yes ✅ we diagnose and fix pipe blockages and pressure issues.
Yes, we provide professional drain unclogging and cleaning.
Yes ✅ including piping, fixtures, and full installations.
Yes, all plumbers are trained, certified, and experienced.
